Privacy Policy

PRIVACY COLLECTION STATEMENT

We recognised that your personal information and privacy in your dealings with us is of the utmost importance and maintaining your trust our number one priority. In accordance with strict privacy laws we will keep any personal information we store confidential, protected and accessible to you.

DATA USAGE

Any information we collect is for the purposes of being able to complete the purchase of our products and to provide you with a fast and efficient service. Information is collected once an order is made to allow us to follow up on any transactions and for members to stay in touch and quickly purchase any new items without having to re-enter personal information. With your consent we might, on occasions, use information we have collected from you to notify you of any important changes to our site or any special promotions that may be of interest to you. We will not sell, trade or disclose your personal information without your consent to any other third party organisations other than any suppliers directly involved in the delivery of services you have agreed to accept in the purchase of items from this website and its use. By using skivaclothing.com you are consenting to the collection of information by SKIVA clothing and that all information provided by you is accurate and not of a false or misleading nature. The types of information we collect include: name, contact details, location, age, reason for purchase etc. This type of information is required to successfully complete the transaction as well as help us develop better products by getting to know you the customer better. Information is collected when:

  • Placing an Order
  • Processing online purchases and payments
  • Registering an online account
  • Social Media channels (Such as Facebook, Twitter, Instagram)
  • Cookies – used to monitor site traffic and usage (disabling cookies in your web browser will prevent and block any information).

STORAGE & SECURITY

We take the security of our website and our customer’s information very seriously and have taken the necessary steps to ensure customer privacy when dealing with us. Any personal information submitted to us will be protected by our PCI compliant server and payment gateway which ensures merchants receiving payments online do so in the safest and controlled manner through secured systems and practices. We use the industry standard SSL protocol which encrypts information as it is transmitted over the internet. The encryption prevents information such as credit card details from being viewed by anyone else as it is being sent. To ensure you are securely connected there will be a ‘Closed Lock’ symbol in the address bar of the web browser before HTTPS:// which will confirm a secure connection. For your own protection you must also ensure yourself against any unauthorised access to your computer and prevent any viruses or malicious software from infiltrating your computer system. We will store your personal information for a reasonable period of time necessary for us to provide services to you and for us to comply with our legal obligations. At your request, we will mark your personal information as inactive. We may not be able to destroy your information until we have passed the period required for us to comply with data retention legislation. We will take reasonable steps to protect your information. You will be given the opportunity to opt out of receiving communications from us by responding to the option to opt out in the relevant communication.

PAYMENT GATEWAY

SKIVA uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian and international merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments complying with Payment Card Industry (PCI) standards and Secure Socket Layer (SSL) encryption technology. This method ensures that your credit card information cannot be viewed by SKIVA or any outside party. Any data stored for future use is encrypted and kept within eWAY's bank-grade data centre, further protecting your credit card data. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

CONTACT

For further information or to request and change any user details please contact: info@skivaclothing.com